Our Guarantee to you

At Killerdeals, we are committed to providing you with high-quality products and exceptional service. We stand behind the quality and durability of our products and offer this guarantee to ensure your complete satisfaction. 

Guarantee Period: 

  • 60-Day Unconditional Refund Guarantee for Unopened & Unused Items. 
  • All products carry a 6-month warranty against manufacturing defects. 

Eligibility: 

  • This guarantee is applicable to the original purchaser of the product and is non-transferable. 

Covered Products: 

  • This guarantee covers all products sold by Killerdeals. 
  • To make a guarantee claim, please contact our customer support team at support@killerdeals.co.za within the guarantee period. 
  • You will be required to provide your order number, product details, and a clear description of the issue. You can also complete this form online to submit your request:  

Reasons for Guarantee Claims: 

  • Our product guarantee covers defects in materials and workmanship. 
  • It also includes damage that occurs during shipping. 

 Resolution Options: 

  • Depending on the nature of your guarantee claim, we offer the following resolution options: 
  • Replacement: We will provide a new, identical product. 
  • Repair: We will repair the defective item. 
  • Refund: We will issue a full or partial refund if applicable. 
  • Please note: Replacements depend on stock availability.  

 Exclusions and Limitations: 

  • This guarantee does not cover damage resulting from misuse, abuse, or normal wear and tear. 
  • It does not cover products that have been altered or modified in any way. 
  • Any third-party modifications or repairs void this guarantee. 

 Shipping and Handling: 

  • Killerdeals will cover all shipping and handling costs associated with guarantee claims. 

Contact Information: 

 Changes to the Guarantee: 

Killerdeals reserves the right to modify or terminate this guarantee at any time. Any changes will be communicated to customers through our website. 

Thank you for choosing [Your E-commerce Store Name]. We value your trust and provide you with products that meet the highest standards of quality and reliability. 

For more information, please refer to our complete Terms and Conditions.