Our Guarantee to you
At Killerdeals, we are committed to providing you with high-quality products and exceptional service. We stand behind the quality and durability of our products and offer this guarantee to ensure your complete satisfaction.
Guarantee Period:
- 60-Day Unconditional Refund Guarantee for Unopened & Unused Items.
- All products carry a 6-month warranty against manufacturing defects.
Eligibility:
- This guarantee is applicable to the original purchaser of the product and is non-transferable.
Covered Products:
- This guarantee covers all products sold by Killerdeals.
- To make a guarantee claim, please contact our customer support team at support@killerdeals.co.za within the guarantee period.
- You will be required to provide your order number, product details, and a clear description of the issue. You can also complete this form online to submit your request:
Reasons for Guarantee Claims:
- Our product guarantee covers defects in materials and workmanship.
- It also includes damage that occurs during shipping.
Resolution Options:
- Depending on the nature of your guarantee claim, we offer the following resolution options:
- Replacement: We will provide a new, identical product.
- Repair: We will repair the defective item.
- Refund: We will issue a full or partial refund if applicable.
- Please note: Replacements depend on stock availability.
Exclusions and Limitations:
- This guarantee does not cover damage resulting from misuse, abuse, or normal wear and tear.
- It does not cover products that have been altered or modified in any way.
- Any third-party modifications or repairs void this guarantee.
Shipping and Handling:
- Killerdeals will cover all shipping and handling costs associated with guarantee claims.
Contact Information:
- For guarantee claims or inquiries, please contact our customer support team at support@killerdeals.co.za or call us on (0)79 882 2603
- Our physical address is 679/681 Umgeni Road, Durban, South Africa.
Changes to the Guarantee:
Killerdeals reserves the right to modify or terminate this guarantee at any time. Any changes will be communicated to customers through our website.
Thank you for choosing [Your E-commerce Store Name]. We value your trust and provide you with products that meet the highest standards of quality and reliability.
For more information, please refer to our complete Terms and Conditions.